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National Courier Service | Same Day Delivery Management Specialist

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Seeking to hire a courier service for your business? You may be wondering how to go about choosing one that’s just right for your business needs.

There are a few factors to consider such as cost, services offered, delivery options and reliability.

If you are trying to decide whether or not you should outsource your business deliveries to a courier service you are going to need a guide. Take a look at the eleven questions you need to ask when hiring express courier services for your business.

1. How Long Have You Been Doing This?

If you’re shipping a personal package then the cheapest courier will do. However, the courier service that you use for your business must be reliable and established.

To hire a third-party courier service means to put an area of utmost importance for your business in another person’s hands. It is important to verify how long they’ve been doing deliveries. Be sure to check reviews on sites such as Google and Better Business Bureau.

2. What Kind of Services Does Your Business Offer?

Different couriers offer different services, so always ensure that the courier you choose to use can manage all your needs. Availability is important, so make sure you find out if they have a 24/7 service and if they do deliveries on weekends and public holidays.

Pricing is also important. Check if they have different rates and services for commercial shipping compared to personal shipping. Finding out if they offer online services as well as same-day services is a must.

In the same breath, find out about any tracking or insurance that they have. Ask how tracking is done and if it is accurate.

3. What’s the Size of Your Fleet?

Whether you’re going to ship a small or even moderate amount monthly you should still be concerned with the size of your courier’s fleet.

Fewer trucks or cars, as well as drivers, means a higher likelihood of having your packages being delivered late. Do your checks to ensure that the courier’s fleet is able to meet customers’ needs including yours.

4. Do You Have Good Drivers?

Let’s face it unreliable drivers will lead to unreliable service. 

First, verify if they wear uniforms. Wearing them is a sign of their professionalism and indicates that the drivers like the courier are serious about business.

Next, verify their training and how fast they drive or are allowed to drive. Check if they have good customer service skills.

They may act as the only source of contact with your customers and partners for your business. You need to be sure that they’ll represent you well.

The last thing to verify is the company’s insurance and whether or not they do background checks on their drivers before employing them.

5. How Do You Secure Shipments?

Bad drivers are one thing but knowing how shipments are protected is essential. Find out how packages are handled at all stages of shipment. Ensure that you ask if packages are secured during driving.

Ask if they use insulated trucks and if they have insurance against damage caused during handling. Ensure that you verify what measures are in place to protect your shipment.

6. How Will You Stay in Touch With Me?

The truth is that your delivery will not always go as planned. Be sure to find out in these instances how the courier service will communicate with you.

Find out how you’ll be notified of weather delays and details on cancellations.

If your courier lacks standard responses or can’t properly address your concerns, choose another one.

7. What is the Timeframe for Deliveries and are They Guaranteed?

Find out how they calculate their deliveries as well as how accurately they deliver to meet their timeframe. Does a three-day delivery mean exactly three days, less than three days or four to five days?

These questions are crucial to ask.

8. How Else Will I Be Notified?

Besides communicating with you about cancellation or delays, how else will you be notified? Check if it’s possible to get confirmation of your delivery as well as any other shipping status updates.

Find out if there’s an app, website or text service. Ensure that they have a way of keeping you informed and updated.

9. Is Your Price Better Than Other Competitors?

Most services will already have competitive pricing, the catch is that the pricing is not usually for all customers but for a specific type. Ask this question to find out why their price is the best in order to identify if you match the customer type it caters to.

10. Do You Offer Package Pick-up?

Whether they can pick up a package in a timely manner is crucial to your business. Find out if they offer same-day, immediate pickup or if it depends on the size or time of the request.

Look for a service with a regular pick up schedule that is fast and reliable.

11. Are There Any Package Restrictions?

Verify package contents. Find out the rules they have for packages. Are there some packages that they absolutely do not deliver?

Are there any special rules for certain packages? 

A Final Look at Hiring Express Couriers

When hiring express courier services for your business you need to consider many factors so that you choose the right one.

Ask questions about their years in the industry, insurance, drivers and restrictions in order to be certain that they meet your business needs. This eleven smart questions checklist will ensure that you’re on the right track.

The last thing you want as a busy business owner is to be worried about whether or not your deliveries will reach your customers late or worse yet, damaged. All these are factors that you must think about if you want to succeed in business and retain customers.

If you would like to find a good courier service for your business please don’t hesitate to find one of our locations near you. We can help you with all your delivery needs.


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Renting a warehouse for the first time is an exciting yet overwhelming thing. You’ve finally built up a business enough that you need to manage your own stock, but how do you find the best warehouse for your requirements?

Getting your warehouse management wrong could cost you significant amounts of cash. Errors in picking, packing, and distribution affect your profit margin and can also damage your reputation.

Before you sign your first warehouse lease it’s essential to make sure you’re getting the right space for your stock and logistics needs. 

Essential Questions to Ask Before Renting a Warehouse

When you conduct a site visit to a potential warehouse space, keep this list of questions close by. Make sure you have every single one answered to your satisfaction before signing the lease!

1. Are Special Stock Requirements Catered For?

Do you handle perishable goods, for example, that require constant refrigeration? Find out if the warehouse has the potential – or is already equipped – to handle these unique requirements.

Consider the security of your stock, too. Hazardous materials, for example, will require special storage zones and secure access. You’ll also need to check there’s room for safe evacuation if something goes wrong with these products.

2. What Equipment Comes Included?

Warehouse leases vary depending on the business model. Are you renting an empty warehouse that requires you to lay out significant capital to invest in all of the equipment? Or will you rent space in an already-equipped warehouse?

An equipped warehouse is ideal when you’re testing the waters for a new project or business. You’ll take advantage of existing RFID tracking and picking robots, for example, to learn what works best for your business model.

However, if you’re looking to expand from your existing in-house stock management and distribution, it could be time to invest in your own warehouse equipment.

If you only need storage, picking, and packing for a short period of time consider renting an area in an equipped warehouse and fulfillment center instead. This will reduce your annual overheads while you benefit from the expertise of a qualified logistics and fulfillment company.

3. Is There Room to Expand (But Not Too Much Excess Space)?

You don’t want lots of unused space – but there needs to be plenty of room to expand. Look at the ceiling height, too: how much can you safely stack vertically? Storing items like this reduces the square meterage you’ll need for the same amount of stock.

You need room to move around the warehouse safely, too. This includes clear receiving and distribution zones: putting these areas too close together risks confusion in stock and a build-up of pallets in high-traffic areas. 

4. What Are the Estimated Annual Running Costs?

The annual running costs of a warehouse quickly mount up. How much will it cost to provide heating, air conditioning, refrigeration services, and electricity to your warehouse?

The average running costs vary from city to city, too. Electricity for a warehouse in Oakland costs an average of $314,208 per year – almost double that of Denver. Make sure you take this into consideration when finding the perfect location for your warehouse.

5. Can Staff Commute and Park Easily on Site?

It’s great having the perfect warehouse – until you realize your staff can’t easily get to it.

Your business runs as much on your staff as your stock, so make sure that your warehouse location and amenities draw talent to your business, too. Free car parking, easy public transport access, and staff break areas are all things you’ll need to consider before you sign a warehouse lease.

6. What Zoning Permissions Do I Need?

Industrial warehouses are cheaper but don’t be fooled: if you’re a retailer, you’ll need to have the permission to use the warehouse as a retail stock center.

Check the current zoning permissions for the warehouse you’re interested in. If it’s not the right one for your business, find out if there is a possibility of having a change of zoning permission granted – and if the landlord is willing to do this.

7. Can Delivery Trucks Easily Access the Site?

You need to get your stock in and out efficiently and without logistical issues. A loading bay that backs onto a busy road or a tight corner, for example, will cause unnecessary delays.

Your warehouse needs to be near access routes that the largest trucks you employ can use. If you’re only delivering small packages in a mail delivery van, for example, then you won’t need room for 18-wheeler trucks. 

You’ll also need to check the turning circle on-site and whether you’ll be expected to share the dock or access roads with other companies. Their delays could become yours, so take this into consideration if you have to share.

Finally, consider your stock and the dock type. A loading area exposed to the elements is harder to control in inclement weather; a closed loading area can take extra essential square meterage from your warehouse operations.

8. What Is the Floor Load Limit?

If you want to install very heavy equipment or stock it’s essential that you check the floor load limit of your potential warehouse and loading bay.

Check with the landlord if they’re willing to have heavy loads installed or floors upgraded to handle them.

9. Who Is Responsible for Warehouse Building Maintenance?

You’re responsible for running the business from the warehouse, and your own equipment, but what about the rest? Find out exactly what you’re responsible for when it comes to building maintenance.

Does a building maintenance contractor come included with your rent? How will building repairs be completed? What are the timescale expectations for repairs? All of these will impact the success of your business operations, so it’s essential you know who handles what.

10. What’s the Minimum Lease (And Can I Arrange a Buyout)?

Longer warehouse leases are more cost-effective and ideal for established businesses investing capital in their own warehouse machinery. 

However, you may only need a short lease while your business grows or to handle seasonal requirements. Find out what the minimum lease is and the terms of payment.

Things change over time, too. If you suddenly have to move warehouses, such as unexpected exponential business growth, find out if you can add a buyout clause to the lease.

A buyout clause allows you to buy the lease out in a shorter time period than the time left on the lease; you could also see if you could exit the lease by finding a subcontractor for it.

Find Warehouse Services in Connecticut 

Renting a warehouse becomes easier when you’re dealing with experts in logistics and fulfillment. They’ll understand exactly what you need from your warehouse services – and if you need your own warehouse, or if a distribution service would be better for you.

Speak to our team today to find out if you’re ready to sign your first warehouse lease – or if a fulfillment center would suit your business better.


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When you offer products rather than services, you need a storage solution.

After all, those items don’t just materialize on their own. They have to come from somewhere and you may not have the amount of space you need for your storefront to hold onto your excess supply.

Or, maybe you don’t have a physical store because you’ve taken your business online. In that case, you definitely need a home for your products.

This is where a warehouse facility comes in handy (it’s also quite necessary if you’re an online retailer). But what you probably didn’t realize is that there are a few different types of warehousing options that suit different needs.

If you’re in the market for warehousing, then keep reading to learn the options out there and what will best suit your business and storage needs.

The Importance of Warehousing

The demand for many products out there is irregular, meaning that not all consumer-driven goods are consumed daily. However, there is still a need for a supply of these “irregular” goods at hand. This is where warehousing comes in handy.

Another thing to consider is that there are a growing number of online retailers with no physical stores. As you may have guessed already, they’re not storing their products in their garages.

Warehousing provides a central location for receiving, storing and distributing products. They offer advantages for both online retailers as well as physical vendors. One of those advantages is the capability of increasing inventory. 

Whether or not there is a consistent need for the products you offer, you want to be prepared for those times of need. Having a warehouse as an extension of your business will ensure that you will always be able to provide for your customers.

There are Different Types of Warehousing

If you’ve never used a warehousing facility before, you’d be surprised to learn that there are several different types. From a business standpoint, the type of storage space you want comes down to your storage needs and preferences.  

If your needs require receiving, storing, and transferring a high volume of goods, you’ll want to look into a distribution warehouse. This type of warehouse will allow you to receive items from a number of manufacturers and store them temporarily.

If you accept online orders, a consolidated warehouse is ideal. Once items are received in a consolidated warehouse, they are broken down for further distribution.

long term warehouse is what you’ll want if long-term storage is your primary need. These typically fall under the category of private warehousing.

Automated warehouses involve robotic technology that has automated capabilities to assist with product movement. These can range from small warehouses with conveyor belts to three-story facilities with robots handling everything. 

There is also climate-controlled warehousing which suits the needs of storing perishable items like food, or temperature-sensitive items that damage easily with humidity like medications, etc.   

These are just a few examples of the sub-categories of warehousing available to suit individual business’ needs. Apart from these sub-categories, there are about four actual types of warehouses.

1. Private Warehouses

Private warehouses are owned by individual manufacturers, producers, wholesalers, etc. for the use of storing their own goods. This means that the individual owner has a say in the types of warehouse layouts that will fit their storage needs. 

In other words, they’re built to fit the commodities.

For example, farmers will need storage that can keep perishable food items like eggs and produce fresh. And so, their storage facility would be built as cold storage. This will enable the farmer’s company to meet the supply and demand of the food industry.

These types are also referred to as closed warehouses due to their security.

2. Public Warehouses

What is a public warehouse? It’s a warehouse that is licensed by the state. Their methods of operation and their rates are regulated by the government. Although they are under government regulations, they are usually owned by any member of the public.

These types of warehouses serve as independent units to store goods for a fee (or rent). They are mainly constructed via shipping routes, like railroads, main roads and shipping docks. 

These warehouses are more or less a short-term, economical solution.

3. Bonded Warehouses

Bonded warehouses are warehouses that are duly licensed by the government. This means that they can accept imported goods to store. They operate under the supervision and control of customs authorities. 

The types of bonded warehousing include government-owned facilities, privately managed facilities, public bonded warehouses, bonded yards (for stables and corrals), etc. 

One of the advantages for those who utilize this type of warehouse is that they do not have to pay duties on imports upfront. They only pay per quantity removed when it’s ready to be distributed or sold.

4. Co-Operative Warehouses

The co-operative refers to a warehouse or warehouses that are owned collectively by a group. This group acts as members who store their goods for a comparatively low fee. In other words, it’s like a private warehouse, only there are a number of people who utilize it rather than just one business alone.

These are usually used by groups of small farm enterprises who share in production as well as distribution. 

Non-members can also store their goods in these warehouses, but for a much higher fee. 

Which is Right for Your Business?

The types of warehousing out there are not a one-size-fits-all solution. If you plan on joining the world of drop-shipping, you won’t be utilizing a Co-op or dock facility. But you should take the time to view your options to see what is the most cost-effective and accommodating for your storage needs. 

There’s plenty to consider, so in the meantime, don’t hesitate to reach out with any questions or concerns. We’ll be more than happy to tell you all about the services that we provide. Or, just fill out some quick information to get a free quote today!


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Ever thought about moving your business to an eco-friendly infrastructure? It’s not only to save the environment – it’s profitable too. 66% of consumers spend more once they realize the products come from a sustainable company

You don’t have to make a huge leap at once. Start small, like practicing eco ship methods. These green shipping tips can help in reducing your carbon footprint. That way, you’re doing your part in slowing down global warming.

Are you ready to learn about eco shipping? If so, read on and find out more today.

Eco Ship Tips

Around 141 million Americans live with unhealthy air pollution levels for two years. It’s due to the worsening levels of ozone pollution. It’s a country-wide problem, and it’s affecting the temperature in a lot of ways.

That’s why you need to practice the following eco ship tips to help alleviate pollution. Here are some tips to reduce your carbon footprint while shipping.

1. Use Recycled Content for Packaging

There are a lot of certifications used to ensure that the box materials are friendly to the environment. All paper will come from trees, meaning you need to use boxes that come from forests with sustainability as their primary concern. To know this, you need for the Forestry Stewardship (FSC) certification for the packaging.

The triangular chasing arrow logo will tell you the percentage of the box’s recycled contents. Another thing you can look for are packaging with green adhesives and inks. Often, recycled boxes will have this feature already, but it’s always worth checking.

It’s important to take note that using green packaging can come at a premium. For example, the average recycled box will cost about 30% more than the normal ones. It’s still a great investment, especially when you’re thinking about the world’s future.

2. Use Green Filling Material

Styrofoam is the most common standby used for insulating products against abrasive forces as well as extreme temperature. The problem is that it’s dangerous to the environment when not handled in a proper way. It’s a petroleum-based product, meaning it’s not made from sustainable materials.

Also, styrofoam’s manufacturing process will also make a lot of waste. That’s why you need to use alternatives like corrugated inserts made from fibrous blocking materials. There are a lot of bio-materials out there that you can use as fillers.

The prices will depend on the type of box. The good news is that biodegradable fillers have comparable prices to the traditional packing peanuts. For example, you only need to pay $2 more to buy a 20-cubic foot bag of organic starch cushioning instead of its industrial counterpart.

3. Keep Sizes in Mind

If you decrease the size and volume of your packaging, you’ll end up using fewer materials. It will also take up less space while in transit. This improves your carbon footprint and contributes to the environment.

Using compact packaging will help improve your bottom line. It cuts the material costs while speeding up the marketing process. It ensures that your packages get delivered fast at increased numbers per trip.

4. Find a Green Shipper

With the use of the internet, you can search for companies that practice environmental shipping. A simple Google search can yield some companies lauded for their contributions to the environment. But if you want to get the best data, you can check the U.S. Environmental Protection Agency (EPA).

This agency has a SmartWay Program that helps you find transportation companies with low emissions. The program tracks its certified members for everything. This will include proper tire inflations to delivery vehicle idling.

You can check the SmartWay Program’s page every Monday afternoon. EPA updates the information of their freight shipping partners. They sort it into rankings, meaning you’ll only get the best of the best.

5. Schedule Pickups

It’s more friendly to the environment if you arrange for a package pickup instead of driving to shipping offices. It’s due to the fact that delivery trucks are already on the road making their rounds. Most delivery service rounds are fuel-efficient, making it easy for companies to give their parcels to regular delivery personnel.

The USPS often picks up packages without any charges. Depending on the shipping company you use, the rates can vary. Some companies will have fixed rates regardless of the circumstances.

6. Offset Your Carbon Footprint

Even the greenest shippers can still leave an environmental footprint. But you can always buy offset credits to make your shipments carbon-neutral. For example, your shipping company might add a few cents to all packages so they can raise funds for renewable energy sources.

Some companies will allow you to track the packages for its environmental effects. For example, it will show you some transport details like vehicle type and transfers. This will allow you to know the amount of Carbon Dioxide used to make the shipment possible.

7. Make a Return Plan

Shipping more goods using online methods will often cause you to get a higher number of returns. It’s critical to make a return plan that will take the environmental effects into consideration. After all, the traditional method is to optimize the monetary aspect alone.

In some cases, processing returns is irresponsible to the environment. The main reason is due to the amount of fuel used. Sending products back will make more pollution, so it’s better to destroy the defective goods instead.

This is especially important if you’re trying to replace less valuable items. This will help prevent pollution from happening since there’s no need for return shipments.

Start Eco Shipping Today!

Hopefully, these eco ship tips are helpful in transforming your business. Using green practices will help in eliminating more pollution and maintain our planet. Don’t hesitate to start doing these since even small steps can help benefit the world for the sake of future generations.

Still feeling a little nervous about shipping methods? Do you need help shipping your items? If so, message us here and we’ll help you out.


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To transport lab specimens, a courier must follow the Dangerous Goods Shipping Regulations per the U.S. Department of Transportation (USDOT), while some states have their own laws and requirements. Take California. It requires a 3PL certificate for pharmaceutical transportation. 

And you know why! As a lab you know specimens require special handling for you to do your job efficiently, and if there is a spill or damage, you have a problem. Lab couriers offer a solution to avoid this problem because they are equipped in handling medical specimens and more. 

But can’t you just use a regular courier or in-house driver, you ask? And why a lab courier? How will it help my business?

A medical lab courier offers essential and reliable delivery services that help your lab function at peak capacity. Keep reading to see how you can benefit and then give it a go to see the difference.

Improve the Quality of Your Deliveries

The last thing you want is for specimens or samples to arrive spilled or in bad shape because they weren’t transported at the right temperature or weren’t properly handled.

Experienced medical couriers are ready to deliver all types of medical items, including your lab samples, specimens and blood draws, as well as prescribed meds, X-rays, medical supplies, lab supplies, lab equipment, and most medical and health care items.

Professional lab couriers meet regulations for transport, with items like OSHA-approved spill kits ready to go if needed and compliance with all the other big agencies like HIPPA, TSA, and DOT. Plus, they know what’s up with HAZMAT and biohazard standards and handling.

They have the proper containers that secure deliveries for safe transport. And they have reliable, temperature-controlled vehicles prepared to refrigerate or freeze as well if needed.

And perhaps most importantly, professional medical couriers have trained drivers that know how to handle your lab specimens, samples, blood draws, and whatever it is you are picking up or delivering.

Increase Efficiency

Professional lab couriers use real-time tracking. They provide the latest tech in logistics with online access for you so you know where your pick-ups and deliveries are at all times. They scan barcodes so you have all the details handy. 

They communicate this information to you through your online dashboard and alert you directly. This allows you to know what you’re getting ahead of time so you can schedule your team on your end. You’ll be set to put out fires and bring in your lab techs last minute in a crunch when you get a heads-up about a big workload coming down the pipe.

Get Faster Turnaround

The real-time tracking tech allows the lab courier dispatchers to efficiently manage their drive team. With full logistical data at their fingertips, they can add in stops or switch routes to decrease transport time. 

This gives you flexibility logistically and adding in last-minute jobs if needed. It also lets you offer your clients a faster, reliable turnaround time. 

Enjoy Improved Customer Service for Your Customers and You

Professional lab couriers have you covered when it comes to treating your customers, whether medical professions or patients, with courtesy and respect. They’re helpful and have a friendly customer care team waiting to answer calls and make sure pick-ups and deliveries happen as needed and in a timely manner. This is great for building your brand and keeping everyone happy and working with you.

It’s also great for you because the lab courier customer care people are there to help you get what you need with lab transport. And it always makes your day better, your office manager’s day better, and the day of any of your employees waiting for that delivery or a pick up better.

Save Money

An experience medical courier is prepared to handle your specimens so they can offer transport at a better rate. If you go with a standard courier, you are likely to have to pay much more for the special handling involved, like temperature control and medical transport certification, for example.

Enjoy Instant Professional Branding and Trust Building

You want to put your best, most professional foot forward when dealing with clients, both medical professionals and the patients. You want them to know you are reliable, efficient, and do a professional job as a lab. You know you have the lab end handled but the courier is often the only person these people see. They don’t know it’s not your company! 

A great lab courier is on your side when it comes to appearance and responsibility. Not only are drivers trained to be courteous, professional, and efficient but they wear clean, good-looking, professional uniforms. The vehicles should show off the brand of the courier and it should all be uniform. This reflects professionalism for you!

Also, patients and medical professionals often have access to the courier’s tracking system and website, so the look there is important as well. They should have professional materials and drivers should wear an official ID badge. Again, this just puts out the word that you know what you’re doing and people will want to come back for more. They trust you.

Try Lab Couriers Near You

Now that you know the myriad of benefits lab business can reap when using lab couriers, why not give it a go? It really will make it easier on you and keep everyone happy. Who doesn’t love it when things flow more efficiently and professionally?

The best lab courier for you should be experienced in medical transport and meet all the expectations mentioned here. Start by looking at websites of services near you and feel free to contact us to help you find what you need. We’re friendly and here to make your lab sing.


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Over 50% of customers will cancel an online order if it isn’t promptly delivered.

If your company relies on the delivery of physical items, offering fast shipping is a necessity. You’ll maintain your customer satisfaction — and their purchases — with this simple inclusion.

But when it comes to fast shipping, traditional postal services drop the ball. Their blanket offerings are good enough for some providers, but your customers need slam-dunk shipping and same day delivery that a typical mail service cannot provide.

What’s the alternative to a standard postal service? Try a local courier. Here are just a handful of reasons why a local courier is the superior choice for your business’ delivery needs.

1. Reliable Delivery

Local couriers offer many features that standard postal services lack.

Since local couriers have a small bureaucracy and delivery chain, there are fewer handoffs during the delivery process. Your parcel will change hands less often, so there’s less room for errors and missing or delayed packages.

Since local couriers are small companies with smaller warehouses, items are less likely to go missing or become damaged as they’re processed or stored in the facility.

In addition to a smaller chain of command, many local couriers also offer sophisticated package tracking.

Tracking software keeps local couriers reliable, accountable, and can provide you peace of mind. You can watch the package tracker like a hawk in case an important delivery goes awry. Or you can go hands-off and rely on email notifications to inform you of successful deliveries.

2. Flexible Convenience

Unlike standard postal services, local couriers operate during convenient hours.

And by convenient hours, we mean hours that are convenient for you and your business. Many couriers offer 24/7 delivery and can deliver items that traditional postal services might not. Late hours are especially helpful when you offer same day shipping.

You certainly won’t see a traditional postal service driving around after dark. These convenient operating hours will serve your business no matter what you’re selling. Has a customer ordered something around 5:00 p.m.? They’ll certainly be thrilled to have the package delivered before bed.

This kind of convenient customer service helps retain customers and spread positive buzz for your company.

3. Fast Shipping

Few traditional postal providers offer same day shipping. For those that do, the option is generally only available for customers who order their items before noon. But with local couriers, they specialize in same day shipping and often have their own sophisticated delivery networks that standard postal services can’t maintain.

These specialized networks can help serve legal documentation or squeeze your item onto the last flight of the night. Local couriers also employ white glove delivery services. If you’re concerned about choosing a local courier, just look for the qualities that make a great courier service.

4. Reduced Liability

As a small business owner, you want to know your packages are insured. Since courier services are fully insured, you can rest easy knowing that if anything happens to your parcel — knock on wood! — that you’ll be compensated for the item’s worth.

Reduce your risk and liability by entrusting your parcels to a local courier service. If an important shipment was lost or damaged in the hands of a standard postal service, you’ll be hurt for the difference. And small businesses need all the help they can get. It’s not worth the risk.

Standard postal services typically only offer very limited insurance policies that extend to no more than $100 to $200. Some popular postal services even require you to pay extra for their measly insurance plans.

5. Lower Costs

Local couriers provide cost-saving opportunities. For one, you can streamline your costs with automated sorting, since a same day delivery service can reduce the stockpile in your warehouse.

If you only use a local courier only when it’s absolutely necessary, you don’t have to worry about keeping a personal delivery driver on call. Courier services already provide some of the most cost-effective solutions, with extremely competitive prices that match those of their standard postal competitors.

Same day delivery services can even increase your margins by allowing you to charge more for the convenience of fast shipping.

6. Environmental Impact

If you or your company has a green thumb, you can rest assured that local couriers are the greener choice for your delivery needs. When traditional postal providers offer expedited shipping, such as through Amazon, their delivery vehicles are not optimized for space. This means more vehicles are required to deliver the same amount of boxes.

Amazon is also inefficient in that they use independent contractors to handle their expedited shipping needs.

These drivers are on the road for longer stretches of time and distances, since they must first head to the warehouse to pick up the parcel in question before making the delivery.

These small inefficiencies add up to a significant release of carbon dioxide.

Local couriers are the most efficient. From their local warehouse to the customer, your item is on the road for the least amount of time possible, saving money and the environment.

Need a Local Courier Service?

Does your company operate in the Connecticut area? ExpressWay Courier is the area’s premier delivery service for your fast shipping needs. Stay ahead of your competitors and offer the fastest and most convenient delivery options in your market.

Still not sure about using a local courier service over a traditional shipping provider? Just contact us for a quick quote and see just how affordable a local courier can be.


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They come in everything from electronics packaging to toy boxes, and they pose a bit of a problem. Once all the presents are opened, what do you do with the seventeen gallons of packing peanuts you have on your hands?

You may know that packing peanuts aren’t very good for the environment; they’re made of plastic, so they don’t biodegrade. If you’re looking for ways to avoid throwing away so many packing peanuts, we have some great ideas for you. Read on to learn how you can reuse those packing peanuts around the house.

Save Your Fingers

If you’re driving in a tiny nail, such as a finishing nail, there’s no way to avoid hitting your fingers. The nail is too short, and if you want to get it in, you’re going to wind up smashing your fingers a few times. But packing peanuts can protect your finishing job and your poor thumbnail.

Stick the nail through a packing peanut before you start driving it in. Then you can hold onto the peanut while you’re nailing it in, avoiding smashing your fingers. Once the nail is in, pull the peanut off and drive the nail the rest of the way in.

Keep Clean Hands

If you don’t like using nails at all on household projects, you may turn to glue instead. And if you’re using wood glue, you have to spread it across the whole surface to ensure a good bond. Ideally, you’re supposed to use a small foam brush or roller to do this, but most of us wind up using our hands.

Packing peanuts can keep you from having to spend a fortune on tiny brushes or peeling glue off your hands for hours. Use the peanut to smear the glue in an even layer across your surface. Then you can throw it away without having to worry about cleaning the glue out of it!

Protect Your Tools

There are few things worse than reaching into a tool bag in search of a hammer and jamming your finger onto the end of a screwdriver. But most of us are not going to take the time to buy little protector caps for all our tools (except for chisels). The good news is that packing peanuts can save both your tools and your fingers from the depths of a tool bag.

For small tools such as screwdrivers and punches, you can stick a packing peanut on the end of the tool. It will help cushion and protect it from getting dulled in the bag, and it will keep you from getting stabbed. These will wear out over time, so you’ll want to replace them periodically.

Use Them as Spacers

If you have a picture frame or mirror with a less-than-perfect back, it can leave huge scratches on your wall. Some companies sell spacers that you can stick to the back of the frame to hold it away from the wall. But if you don’t want to spend money on those, packing peanuts can do the job well.

Grab a few packing peanuts and glue them to the back of your frame near each corner. If they are thick enough to show from the side, cut them in half lengthwise before you glue them on. And, voila, you have spacers that didn’t cost you a dime and will keep your walls pristine!

Refill a Beanbag Chair

Beanbag chairs are wonderful things, but as anyone who’s ever had one will know, those little foam pellets break down over time. The more you sit in the chair, the more deflated it becomes. Eventually, you’re just sitting on the ground thinking longingly of the great beanbag chair you once had.

Once again, packing peanuts come to your rescue; these little guys can be used to refill a beanbag chair. Check to see if your chair has a zipper, and if it does, open it and stuff in enough peanuts to restore it to its squishy glory. If not, carefully open the beanbag along a seam, and be sure to sew it securely shut when you’re done.

Help Out Screws

One of the most frustrating things in home repair is having a screw that’s too small for a hole. Maybe you drilled your pilot hole a little too big, or maybe the hole has worn out with time and use. Either way, your options are to fill in the hole with putty and redrill it or move the hole, and neither of those are very good.

With packing peanuts, though, you don’t have to worry about a better place to put a screw hole. Before you drill the screw back in, stick a packing peanut into the hole. When you drill in the screw, it will fill up the extra space and grip the threads on the screw, keeping that fixture secure.

Use Them in Planters

If you’re a gardener, you know it’s important for plants to get plenty of drainage. The usual method by which you make sure plants in large pots get that drainage is to fill the bottom with rocks. But it doesn’t take very many rocks before a planter becomes hard to move if needed.

Packing peanuts can lighten your load and make sure your plants get the drainage they need. Next time you’re potting a plant, put some packing peanuts in the bottom before your soil goes in. They’ll make sure the soil drains well, and if they’re the white or pink peanuts, they won’t break down with time.

Get Better Packing Peanuts

Piles of packing peanuts can seem like a nuisance, but with the right perspective, they can be a great household tool. You’ll do a little to save the planet, save some money, and solve problems around the house all in one go!

If you’re looking for packing materials or other shipping services, check out the rest of our site at ExpressWay Courier Service. We offer quick and reliable delivery service with twenty-four-hour support. Get a quote on your shipping needs today.


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No matter how savvy our technology may be, there are certain things that you just can’t send through a text. That’s when you have through a shipping service to have the job done.

For the most part, you can pretty much send anything you want through the mail. The possibilities are as big as what you can fit in the box – and in some cases, you don’t even need the box. As long as you can pay, it can ship.

But did you know there are certain items that you just can’t ship, no matter what?

It’s true. There’s a shipment list of items that cannot be carried through a delivery service. Some may be too risky to move around, some may have have your identity stolen, and some may downright throw you in jail.

Let’s have a look at some of these items, shall we?

The No-Go Shipment List

Knowing what can’t be shipped could save you time, money, and even your credibility. Read on to see what items have to stay at home.

Ammunition

Yes, we know that this is “‘Merica”, but you cannot go around shipping ammo to your friends.

Weapons in general are heavily scrutinized by the government, which is another matter in and off itself. In most cases, you aren’t even allowed to walk around with a weapon on your person or even on your own property.

If that’s the case, did you really think you could ship ammo around the U.S.?

Keep yourself from having a hefty fine slapped on you – or worse, getting jail time – and don’t ship any ammunition.

Of course, while we’re on the subject of ammo, we might as well talk about…

Weapons

As we’ve just said, weapons are a sticky subject in politics. But despite all that’s happen in the government, you should know that you can’t personally ship any weapons around the U.S.

By “weapons”, we mean anything that can be used to harm someone or something, even a non-living structure like a house or car.

That means we aren’t just talking about guns, but knives, crossbows, clubs, tasers, pepper spray, and anything else that falls under the category of a harmful device.

“But what about those online weapons companies?” you may ask. “How come they get to ship their goods?”

The short answer: those companies have clearances that you as an individual do not have, and because of that they can ship to most, if not all, areas in America.

Don’t try to be like them and ship a gun to your Uncle Leroy’s house. We can promise you it won’t end well.

Any Means of Payment

There was a time when you could ship cash to your friends with no problem. Now, times have changed.

It’s illegal to ship any form of actual money throughout the U.S. This includes (but is not limited to): currency, coins, stamps, credit cards, gambling devices, and other money instruments.

This is mainly to protect you and your identity. If you have to give money for any reason, you’re at risk of having it stolen before it even reaches the destination.

That means that certain someone will never get paid, which is bad if you have a bill due.

It’s even worse for you if you send a credit or debit card. Whatever crook gets their hands on it will spend your card until you go into debt – and that’s the last thing you need.

There are many forms of e-commerce companies such as PayPal that can help you send cash to others in an instant, and they’re much more secure to use. Why not give those a try?

Perishable Food

Out of all of the things on this list, this one may be the most harmless…or is it?

Sending perishable food items is no good for a couple reasons. The biggest of these reasons is that it will most likely be expired by the time it gets to the receiver.

Perishable food can only last so long outside of a refrigerator before it expires. The length of time that it can last varies based off of things such as the temperature of the cargo cabin, the type of food, and the travel time.

All of those things considered, there’s a very good chance that the food will have perished before they get to their destination, and your friend will be very unhappy at the batch of smelly, dead fish you sent them.

Perishable food is also much more likely to catch any airborne diseases while it travels. That means even if the food looks edible, it could still be contaminated, and you could get your friend sick as a result.

Your best bet is to hold off on sending any perishable foods and try to set up a dinner date instead.

Poison

OK, first question: why do you have poison? Second question: why do you want to ship it?

There are few things that sound fishier than shipping poison to someone across the United States, but even if you were considering doing that, guess what? It’s illegal.

There’s a good chance that the items in the container could become airborne during the trip, which means it could contaminate the other items being shipped. You could end up accidentally poisoning many people as a result.

The best thing is to just leave your case of poison at home. If your friend really needs bug or rodent poison (that’s what we hope it is) badly enough, they can buy it themselves at a convenience store.

For When You Need It Shipped ASAP

We may not be able to help you with the shipment list of items that can’t move, but we can definitely help you with the ones that can.

ASAP Courier is a service that ships anything you need moved, and we can move it fast. We do same day last mile delivery, pre-scheduled routing delivery, warehousing, air freight, refrigerated services, and so much more.

Got a shipping comment or concern? We’re the right people to talk to. Just reach out to us and we’ll be sure to answer any questions you’ve got.

Make sure that your next shipment is with us!


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ecommerce trends

Did you know 12% of the 100,000 most visited websites are ecommerce sites?

The ecommerce industry reached approximately $2.3 trillion in 2017 and is likely to be worth $4.5 trillion by 2021? Amazing, right?

The industry is growing extremely fast and shows no signs of slowing down.

About 87% of shoppers conduct online research before they visit a store or order online. This means that if your store doesn’t offer excellent ecommerce features, you could be losing half of your potential revenue.

If you’re thinking of venturing into ecommerce, here are nine 2018 ecommerce trends you should keep tabs on.

1. Augmented Reality and Virtual Reality

More ecommerce heavyweights such as IKEA and eBay are incorporating AR and VR into their systems. This is giving this new technology added credibility.

In 2018, experts predict that AR and VR will become a mainstream option among ecommerce retailers. They also predict that it’ll also be a strong differentiating factor when it comes to client acquisition and retention.

With AR and VR, customers can see how the products they want to buy looks like in the comfort of their office or home.

This will improve user experience, reduce product returns, and increase sales of big products like furniture.

2. Voice Search

Did you know that over 40% of millennials use voice-activated assistants before buying an item online?

Make sure you optimize your ecommerce site or app for voice search. If you don’t, you risk losing clients who shop online using voice-activated devices.

Incorporating voice search will enable your customers to get results they need quite fast. This will, in turn, help reduce negative signals like high bounce rates.

Voice search will also help your ecommerce site rank high in voice search engine result pages.

3. Improved Photography and Videos

In 2018, ecommerce businesses will invest more in advanced visual content.

High-quality photography and videos will make it easy for retailers to answer questions about a product’s functionality and design. With visual content, the consumers feel confident that they understand what they’re purchasing. It’ll also improve customer experience and increase sales.

There are many innovative and unique ways of integrating quality visual content on your ecommerce site or app. You can include the popular animated GIFs or use 360-degree images to show off the features of your products.

4. Same-Day or Next-Day Delivery

Delivery is essential in ecommerce. Amazon, Walmart, Target and other big-name ecommerce businesses are investing a lot of money in delivery systems. They aim at offering same-day delivery to their customers.

In 2018, experts predict that more retailers will start investing in faster, reliable shipping systems to strengthen their logistics functions. As this becomes the norm, more shoppers will be comfortable buying and receiving products the same day. They’ll even be willing to pay extra amount for faster delivery.

You should, therefore, consider giving your clients the option of same-day or next-day delivery. If you don’t, you might lose them to your competitors.

5. Mobile Optimization

Mobile ecommerce sales will account for over 53.9% of all ecommerce sales by 2021. As mobile ecommerce continues to grow, you’ll want to come up with an ecommerce site that is mobile-friendly.

An optimized website will help you reach mobile users, boost SEO, and reduce your site’s loading time. It’ll also improve your social media marketing strategy.

When optimizing your site for mobile, you can incorporate fingerprint and facial recognition features.

They’ll help you simplify mobile payments, which will soon become the preferred payment method for most online transactions.

6. Personalization

Personalization was among the five most popular ecommerce trends in 2017. Experts predict that this trend will continue in 2018.

How are ecommerce businesses embracing personalization?

They’re using machine-learning and artificial intelligence to track customers’ preferences and buying patterns. As a result, the buyers are fed only with the content or products they’re most interested in.

If you want to personalize your site and increase conversion rate, you can consider investing in machine-learning and AI.

7. Automation

Why waste time on tasks that deliver no tangible return on investment (ROI) when you could use automation tools to take care of those tasks?

Make sure you incorporate automation tools and bots into your site.

Aside from improving user experience, automation will allow you to free up your time. You can focus on other strategies that will propel your business to new heights and beat your competitors.

8. Search Engine Optimization

There are millions of ecommerce websites on the web today, and new ones keep popping up every day. This makes it tough to stand out and rank high on search engine results’ page.

How are ecommerce retailers dealing with this problem?

They’re investing a lot of money in SEO and content optimization. These two techniques are helping retailers convince search engine algorithms that their site is worth to be among the top in the search results.

Search engine optimization is also helping retailers reach their targeted traffic easily and gain a competitive advantage.

Ensure you design your ecommerce website with SEO in mind. You should avoid SEO tools that go against Google policies and take advantage of those that match your business needs.

Also, don’t forget to optimize your content.

9. Search by Image

Image search is going to gain some serious traction in 2018. It’s estimated that image and voice search will account for more than 50% of all online searches by 2020.

For this reason, it’s advisable to prepare your website for this innumerable development. Incorporating image search will enable your clients to find items easily and fast even when they don’t know the name of the product.

Final Thoughts on Ecommerce Trends

In today’s world, no online store can thrive without a unique, well-designed, and user-friendly ecommerce platform. If you own a store and don’t have a website, you should consider creating one today.

When designing or improving your online store, keep the ecommerce trends highlighted above on top of your mind. They’ll help you create a responsive ecommerce platform that will boost your sales and ensure customer satisfaction. They’ll also help you stay ahead of your competitors.

If you’re in need of delivery solutions for your ecommerce platforms, you can contact us or request a free quote.


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instant delivery

Amazon sells over 353 million products to its 310 million active users. These users typically receive their items through either fast or instant delivery.

The “Amazon effect” has created a culture of people who no longer expect things to come within three to five business days. Delivery should be as close to instantaneous as possible for the customer to be truly satisfied. In fact, 43% of customers expect companies to deliver more quickly in 2018 than they have in the past.

However this phenomenon is not only affecting customer satisfaction, but it also has an influence on their purchasing decisions. Keep reading to learn more about how delivery preferences can affect sales.

The Amazon Effect

There is no doubt about it, Amazon has changed the shipping industry forever. From customer expectations to the country’s delivery truck population, “the Amazon effect” can be felt all over the world of deliveries.

One of the largest effects was the types of orders people are getting shipped to them. What was once predictable has become uncertain. People order sets of items that are completely unrelated, changing how shipping companies have to think about deliveries.

They also increased how many delivery trucks are out on our roads. Trucking already made up a large percentage of deliveries, but that has grown exponentially thanks to Amazon.

Then, of course, there is the potential future of drone deliveries. These are still a ways off, but they are proof that the Amazon effect will continue to influence our lives for a long time.

How To Take Advantage of Impulse Buying

If your business starts to utilize fast delivery systems, you will be far more likely to take advantage of impulse buying from your customers.

If a customer can get a product now, they are far more likely to go ahead and purchase it than to wait. If they’ll have to wait on receiving the package, they will more than likely wait on purchasing the product.

Take food items for example. If a customer is craving one of the food products that you sell, they will want to get that product as soon as possible. If they have to wait to get it, they will probably tell their stomach to wait too, and then you just lost an impulse purchase.

Toys and luxury items work the same way. If a person has a strong desire for an item and they have the possibility of receiving that item that day or the next, they will often give in to their desires and purchase the product.

Without instant delivery, you may risk not getting to reap the benefits of these impulse purchases.

Less Risk of Order Cancellation

How often have you made a large purchase, and then second-guessed yourself and canceled the order before it shipped?

This practice is actually quite common if there is enough time between placing an order and delivery. This is unfortunately bad for sales, but there are ways to avoid this risk.

If a customer orders something with the standard shipping rate of three to five business days, they may actually get cold feet and cancel their order in that particular window of time. With instant delivery, you eliminate much of the risk of cancellation.

This is especially helpful to companies who sell more expensive products or who sell a lot of bulk products. These large purchases can cause customers to pause and reconsider if they are given the time to do so. Instant delivery removes that time completely.

The sooner you get your product out to your customer, the sooner they will be satisfied, and the less likely they will be to cancel an order.

Where Do the Delivery Fees Come In?

96% of customers claim that having the option of free shipping affects their decision of whether or not they will purchase a product. 73% say that this option has a great impact on these types of decisions.

Free same-day delivery will eventually become what all customers expect, and it is certainly already what they want.

It is not yet necessary to provide this service, but it might be sooner than you think. However, you may be surprised to learn about the benefits of offering free same-day shipping.

Cheap or free same-day delivery does more than just catch a few impulse buys, however. Offering these services can actually increase the volume of orders from customers.

If people know that they can get their products instantly without any additional cost, they will often order as much as they can afford to buy. These services get people excited about having their desired products in their hands quickly, so they go ahead and order more.

These order increases may seem like a fantasy, but they have been observed by several companies who dropped their fast delivery rates. Once they added a cheap or free same-day delivery service, their orders increased exponentially.

Get Instant Delivery in Connecticut!

Instant delivery is the future of delivery services. More and more people will be requesting that your business utilize these services and offer them to customers for low or no cost to them. It’s time to get on board.

We hope that this guide to fast delivery systems has been helpful to you. If you’d like to learn more about our instant delivery services in Connecticut and surrounding areas, you can contact us to get a quote for our courier service.